Oracle Corporation
Today, Oracle Corporation (NASDAQ: ORCL) is still at the head of the pack. Oracle technology can be found in nearly every industry around the world and in the offices of 100 of the Fortune Global 100 companies. As the worlds most complete, open, and integrated business software and hardware Systems Company, Oracle represents a variety of industries in more than 145 countries around the globe and has 370,000 customers and over 20,000 partners worldwide. Headquartered in Redwood Shores, California, USA, Oracle has 108,000 employees worldwide, including 29,000 developers and engineers, 15,500 customer support personnel and 20,000 consulting experts. Oracle also has 14 million developers community worldwide. The company’s total revenue in fiscal year 2011 (ended May 31, 2011) was US$35.6 billion.
Oracle in China
Oracle entered China in 1989. China has become one of the fastest growing and most important markets for Oracle worldwide. The company has more than 2,800 employees, 25,000 customers and 1,100 partners in China. Oracle Technology Network, Oracle’s online developer community, has 250,000 members in China, making China the fourth largest developer community in Oracle.
In China, Oracle operates through 14 branch offices. It also has four research and development centers (Shenzhen, Beijing, Shanghai and Suzhou), three partner solution centers (Shenzhen, Beijing and Chengdu), one customer support center (Dalian) and one consulting services center (Chengdu). Oracle provides its customers with a more complete, open, and integrated software solution. Now, with the addition of Sun’s servers, storages, SPARC and software technologies as Solaris, MySQL, and Java, Oracle’s portfolio has evolved.
Oracle’s commitment to China is to utilize Oracle’s innovative technologies empower customers and partners, contributing to China’s sustainable growth. Oracle contributes to China’s industrial development and upgrade in the three areas: accelerate the adoption of information technology, boost industrial upgrade through innovative technologies and cultivate local talent.
Please click the link and submit your application online: https:// campus.oracle.com/china
2012 Support SUPP PRODSUPP
WORKING LOCATION: Dalian, China
JOB DESCRIPTION
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs.This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services.
A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As a Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products.
Your primary task will be to provide support to customers who contact the Oracle Solution Center and maintain high level of customer satisfaction while meeting guidelines (mostly through electronic means).
Able to work with general guidance from senior support engineers and management and, in some areas, may work independently. Solutions often take time to develop through research, collaboration or problem replication. Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures.
One year prior working experience with Oracle products (or at least two years related experience without Oracle products) and technical degree i.e., BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with a 3.0 GPA OR functional degree technical higher degree or in lieu of degree may substitute 4 years professional experience & professional certification (i.e., CNE, MCSE, CPA, Oracle, etc.).
2012 GRADUATE TRAINEE – BUSINESS
WORKING LOCATION: Beijing/Shanghai/Chengdu/Shenzhen, China
JOB DESCRIPTION
Conduct market research and analysis of all business transactions data
Work with Oracle sales leaders and marketing teams to develop and organize sales programs / leads generation campaigns and develop prospects
Follow up on sales program to identify, develop and qualify sales leads
Monitor, update and validate sales / customer data
Assist in the development of sales strategies, solution selling and presentation
Make regular customer contact for sales events and build relationship
Other adhoc duties as required
REQUIREMENTS
Degree in Business, Computer Science or equivalent
Strong analytical skills and presentation skills
Solid knowledge in using PowerPoint for presentation
Strong communication skill in English. Good communication skills in Putonghua
Patience and attention to detail
Good organization skills in pulling together sales programs and product launches
Fresh MBA students will be a bonus
2012 GRADUATE TRAINEE - TECHNICAL
WORKING LOCATION: Beijing/Shanghai/Chengdu/Shenzhen, China
JOB DESCRIPTION
Focus on quality deliverables and effectively manage assigned project tasks
Participate in proposal development, prepare and deliver presentations
Perform project implementation / installation / testing / documentation under direction of senior Oracle staff
Study, analyze and create simple and effective solutions for implementation projects
Conduct product evaluation and build knowledge base portal under director of senior Oracle staff
Effectively guide projects and manage customers expectations
Analyze and resolve issues independently and provide technical support as required
REQUIREMENTS
Degree holder in Computer Science / Computing Information Systems / Business or equivalent.
Hands on experience in Oracle RDBMS, PL/SQL or Java will be an advantage
Exposure or experience in global delivery and offshore outsourcing is desired
Strong communication skills in English and Putunghua with the ability to communicate effectively with the global team and customers.
Ability to learn new products in a fast manner.
Mature, confident, presentable, a team player and willing to take up challenges
注明：
GRADUATE TRAINEE - BUSINESS不限专业。本科及本科以上学历。
GRADUATE TRAINEE - TECHNICAL和Support SUPP PRODSUPP面向计算机或软件等相关专业。本科及本科以上学历。
Graduate Trainee 工作地点为北京、上海、成都、深圳
Support SUPP PRODSUPP 工作地点为大连。