TITLE: Operations Administrator
Key Responsibilities:
• MCS Operations:
o Reporting and data analysis
 Forecast & Revenue report
 Project status report
 Team KPI tracking
 PnL details checking
o Facilitate team meeting & tracking follow up actions
 Prepare required review document based on each week meeting purpose
 Take meeting minutes & filling
 Track Follow up actions
o Coordination with other divisions for various MCS operation issues
o As a process SME to support EM on Contract to Billing process
• Process and Policy Compliance: Support program manager to ensure compliance with MS-policy and Services process and policy definitions.
o Assist Ops program manager to execute self-auditing in line with MS policy
• Operational Excellence
o Support to improve system data quality to enable and support business decisions
o Support to perform regular audits on data inputs and outputs to monitor and improve data integrity across systems
Candidate Requirements:
• At least 2-3 years of business or operation experience
• Operations experience in a Technology Services organization highly desirable
• Strong English skill, Strong excel skill, Strong PPT skill
If you would like to be considered for this position, please update your Chinese and English CV (subject like: Operations- Name- School-bachelor/Master-date) to v-seyuan@microsoft.com
We will contact you if necessary.